Question: How are payments processed?
Answer: We provide monthly statements for all transportation. For smaller deliveries, we accept VISA, MasterCard, Amex or Paypal. We do not accept cash, and a delivery driver should never accept cash.
Question: What are your lead times for oversea deliveries?
Answer: Transportation times can vary depending on the level of service you request. Some things such as customs are out of our control, however we have the ability on our computer system to track your shipment 24/7.
Question: What services do you offer at your warehouse?
Answer: Our warehouse is only used to store local goods between shipping days. For security reasons, we never leave any customers goods in unlocked trucks overnight.
Question: How are your service standards evaluated?
Answer: After your service has been completed, you will receive a 3 question survey where we evaluate areas for continuous improvement. At Black Tusk Logistics, we strive to provide you with hassle free logistical support 24/7.
Black Tusk Logistics can provide ground transportation via any truck size, full and light truckload, rail, intermodal, air freight and other freight options. We can handle most types of parcels, parts, components and shipments that are classified as hazardous, non-hazardous and oversized shipments.
Black Tusk Logistics routinely works with large and small manufacturers, suppliers and distributors in various industries, some of them are as follows: Automotive, Food and Drink, Plastic & Resin, E-Commerce and Retail, Pharmaceutical and Healthcare.
Black Tusk Logistics has a truly global reach. We can manage your logistical needs from virtually anywhere. Let us know what you need and we will quickly develop a plan for your needs.
Many of our valued customers view Black Tusk Logistics as a complete supply-chain solution, allowing customers to focus more energy on their core business competencies and enjoy relieving themselves of personnel and administrative hassles. We stand out from our competitors with the ability to reduce costs and logistical expenses as well as related management and administrative expenses.
Black Tusk Logistics is a logistics company that provides consulting services particular to the supply chain and especially in particular to shipping. Black Tusk is outsourced through full business consulting and supply chain consulting firms to advise on various aspects of their customers supply chains.
To say that we pride ourselves on our technology would be an understatement. Black Tusk Logistics has made massive strives not only as a company, but in the industry due to its proprietary technology. We have invested heavily in the latest technology to ensure a seamless service for our customers.
With Black Tusk Logistics you are able to track individual line items on each shipment. By integrating with our customers ERP systems when a PO is cut out of your system, a direct copy is sent into our system. This way, you can search by PO# or line item number.
Yes, when partnering with Black Tusk Logistics your data will remain completely secure. We pride ourselves on keeping our customer’s data secure and fully understand the importance of this promise.